how nice of trenitalia
Responding to an inquiry - this can be useful to others:
you cannot call Trenitalia (our national railway company) from abroad ; there is no toll free number (even for italians); the 892021 number without area code means without city codes, and is not toll free, can be call only from italy and… definitely you can’t buy a ticket from abroad neither on their website trenitalia.it , nor on the phone. i just called them on your behalf 
and they replied you should go to a travel agency or buy the tickets in italy at the station. so it goes…. sorry
May 19th, 2007 at 8:29 pm
Oh, to the contrary, you CAN purchase train tickets via Trenitalia’s website! I just got back from Italy and I purchased my ticket from Monterossa to Pisa a month before I left the U.S. Some tickets are not available online, but many are!
Tsk, tsk, tsk!
Bec
May 20th, 2007 at 12:25 am
hahah… that’s funny, and good to know… their call center do not even know what to answer. good, we’ll pass on the information